LiveBoard by FixedOptix

Tech hours on
the shop TV.

LiveBoard turns the reports your dealership already runs into a live picture of the service floor. On the shop TV, on every tech’s phone, and in the manager’s hands.

Group leadershipDealer principalsService directorsService managersForemenTechnicians
LiveBoard · Shop display
Today 5:00 PM
Hours & rank · pay periodLive
1Marco R.
162.4h94
2Jess T.
151.8h91
3Dane K.
139.2h88
4Luis P.
127.5h84
5Sam W.
118.0h81
6Ty B.
104.3h77

LiveBoard on the shop TV · Sample data

The problem

The numbers exist. Nobody sees them in time.

Scattered

Production lives in three or four different systems.

By hand

Someone pulls it together in a spreadsheet, days late.

Too late

By the time it's on paper, the month is already gone.

In the dark

Techs don't know where they stand until payday.

One month, two ways

The usual way · One report, after the month ends0 / 1 update
With LiveBoard · Updated twice a day, every day0 / 60 updates

How it runs

Your reports in. A live service floor out.

LiveBoard reads the reports your systems already send, at 7:30 AM and 5:00 PM every day. Nobody types anything in. If a sync fails, screens keep the last good numbers and show the data date.

Step 1

Your systems send their usual reports.

Step 2

LiveBoard syncs them twice a day.

Step 3

Scores, alerts and slides are built for your shop.

Step 4

The TV, the tech app and the manager portal update.

Scroll to the systems your store runs
DMS
Service & inspections
Gross profit
CDK Global
DMS
TCC
Service
Reverse Risk
Gross profit
LiveBoard
7:30 AM · 5:00 PM
Shop TVs
Tech app
Manager portal

In the shop

Mounted where the techs work.

Works on any TV with a web browser. Slides change on their own.

LiveBoard · Shop display
Today 5:00 PM
Hours & rank · pay periodLive
1Marco R.
162.4h94
2Jess T.
151.8h91
3Dane K.
139.2h88
4Luis P.
127.5h84
5Sam W.
118.0h81
6Ty B.
104.3h77

Dispatching & workload

In development

Dispatch with the whole floor in view.

See every tech's load

Hours already on each tech before you assign the next car.

Match the job to the tech

Strengths by job type, so big diag work goes to your best diag tech.

Keep it fair

Easy work and hard work split evenly across the shop.

Handoffs counted right

When techs trade a job, aging starts from when the new tech took it.

Dispatch view
Incoming · RO 48323 · Engine diag · 3.2 hrs
Suggested: Marco R. · Strong at this work
Marco R.Engine diagElectrical
4.5h
Jess T.BrakesSuspension
4.5h
Dane K.TransmissionDriveline
5.0h
Luis P.Front endAlignment
3.0h
Diag
Repair
Maint
Warranty

Insight on the floor

What gets missed, flagged on its own.

Floor alerts · Live feed

RO 48213 has not changed status in 3 days

1m ago

RO 48190 waiting on an answer for 19 days

4m ago

Video viewed 44% this week. Your line is 50%

8m ago

Sent to customer 76%. Your line is 80%

12m ago

Inspection data is 26 hours old. Resync started

15m ago

Stale statuses

Cars with no status change in days get pulled to the top.

Aged cars

Every car waiting on an answer, oldest first, with the tech on it.

Advisor follow-ups

A red mark on shop totals when video viewed, sent to customer or ASR sold drop below your lines.

Old data

If the numbers are out of date, the screen says so and shows the data date.

Coaching

Coaching opportunities, spotted for you.

Every tech is scored on what they control: hours, ASR, video inspections, inspections and work mix. Each score shows a strength and an opportunity.

HOURSASRVIDEOINSPECTDIAGEFFICIENCY

Each tech against the shop average (dashed line).

Marco R.
OVR 94
Strength
Diagnostic hours
Opportunity
Video inspections
Friendly competition
Live

Rankings update after every sync. Advisor numbers are shown but never count against a tech.

ASR %
1Jess T.
94%
2Marco R.
78%
3Luis P.
72%
4Dane K.
68%
5Sam W.
61%
6Ty B.
55%
Work type mix
Marco R.
Jess T.
Dane K.
Luis P.
Sam W.
Ty B.
diag
repair
maint
warranty
For every tech

Daily goals and reminders, on their phone.

A morning message

Goals for this part of the month, written around each tech's own numbers.

Progress through the day

Hours, inspections and aged cars answered, updated after every sync.

Reminders

Cars that have sat too long, with a nudge to get the foreman involved.

Where to improve

One opportunity at a time, so the next step is clear.

Jess T.Today

RO 48262 has waited 8 days. Ask the foreman.

Hours today
5.6h / 8h
Inspections with video
9 / 10
Aged cars answered
1 / 2
16th – 30th52.4 hrs
Goal 80 hrs

On track, on pace

Know your month at a glance.

Hours vs goal · this month
Hours to date Projected Goal
Hours
1,184.6
Pace
103%
Projected
1,303
1,184.6 hrs · 103% paceProjected 1,303
The month, on the boardDay 1 of 22
Days 1–10

Aged and stale cars get answers

Days 11–20

High-hour, high-opportunity work

Day 21–end

Top gross cars with parts in stock

The main slide follows the calendar. Managers pick which slides run and when.

Main slide
Aged cars5 cars, oldest 19 days

The product

One set of numbers on three screens.

LiveBoard · Shop display
Today 5:00 PM
Top ranked · this pay period
Jess T.151.8h
2
Marco R.162.4h
1
Dane K.139.2h
3
LiveBoard · Shop display

Switches slides on its own. Split the roster across as many TVs as you need.

Marco R. · Overview
94
Pay period hours
58.7
Strength
Diag
Opportunity
Video
Tech app · iOS · Android

Each tech sees their score, their aged cars and their pay period hours.

LiveBoard · Manager portal
TemplateArena cards
Podium rankingsOn
Number of screens2
Aged cars slide timing2 min
Message postedOff
Manager portal

Pick the layout, the slides and what techs can see. Post messages to every screen.

Who it's for

Every seat in the service department.

The same view at every store.

  • Each store runs its own board on its own address.
  • Groups never see each other’s data.
  • Month over month and year over year comparisons.
Multi-store summaryComing soon
Pace by store · this month
Store A
108%
Store B
96%
Store C
101%
Store D
91%

The advantage

Most shops find out how the month went after it ends.

Production numbersWithout: End of monthTwice a day
Aged and stale carsWithout: Found when someone looksFlagged on their own
CoachingWithout: Gut feelStrengths and opportunities by tech
DispatchingWithout: From memoryWhole floor in view
Tech goalsWithout: Unknown until paydayOn their phone every morning
Advisor follow-upWithout: Noticed lateFlagged on shop totals

Slides & templates

Custom layouts, templates and configurations.

#194Marco R.
#291Jess T.
#388Dane K.
#484Luis P.
#581Sam W.
#677Ty B.
Arena cards
94Marco R.
91Jess T.
88Dane K.
84Luis P.
81Sam W.
77Ty B.
Gauge cluster
612 ROs
Customer pay 52%Warranty 29%Internal 12%Other 7%
Workload split
LiveBoard · Shop display
Today 5:00 PM
Aged cars · oldest first
RO 48190Waiting on answer
Dane K.19d
RO 48213Parts pulled
Marco R.14d
RO 48227Being inspected
Luis P.11d
RO 48240Tech working
Sam W.9d
RO 48255Pulled into shop
Jess T.7d
Aged cars
LiveBoard · Shop display
Today 5:00 PM
Month-end gross · parts ready
RO 48301Timing chain
Dane K.
RO 48288Trans service
Marco R.
RO 48310Front suspension
Luis P.
RO 48295A/C compressor
Jess T.
RO 48316Brakes, 4 wheels
Sam W.
Month-end gross
Saturday crew neededTwo bays open this Saturday. Sign up by Thursday.Expires Fri 5:00 PM
Manager message

Swipe to see all six · Sample data

Getting started

From demo to shop floor.

Step 1

Book a demo

We walk you through the board, the tech app and the manager portal.

Step 2

Tailor it to your shop

We set it up around your layout, your targets and how you run the floor. Our team supports you at every step.

Step 3

Roll out to the floor

Your board goes up on the shop floor and your team starts working from the same numbers.

Setup
About a day per store

We configure it for your store.

Screens
Any number of TVs

No charge per screen.

Privacy
No customer info

No customer names, phone numbers or addresses.

Control
You control the data

You can turn off any data feed at any time.

Book a demo

See LiveBoard on your own shop floor.

Tell us about your store. We'll set up a walkthrough with sample data.